BLANC BLANC BLANC

General terms and conditions of sale

Holiday rental

Article 1. The contract

This contract is granted to the tenant for tourism purposes and is seasonal in nature.

Article 2. Duration of stay

This contract is concluded for a fixed term. Under no circumstances does it confer any right to remain on the premises after the stay has ended.

Article 3. Accepted payment methods

  • Online payment by bank card.
  • Bank transfer. Our bank details are given in your booking confirmation. The full amount must be paid into this bank account; transfer fees are borne by the tenant.
  • Bank or postal cheque made payable to BLANC BLANC BLANC (for accounts held in France only).

Please note: you must include your booking reference with your payment.

Article 4. Formation of the contract

The booking becomes effective once the tenant has sent the owner a deposit of 50% of the rental price. The rental agreement concluded between the parties may not, under any circumstances, benefit third parties, whether individuals or legal entities, without the owner's written consent.

Any breach of this last paragraph may result in the immediate termination of the rental due to the tenant's fault, with the rental proceeds remaining the property of the owner.

Article 5. Cancellation by the tenant

Any cancellation must be notified to the owner by registered letter.

  • Cancellation before arrival: if it occurs within the 30 days preceding arrival, the deposit is retained by the owner. The owner may claim the balance of the total rental cost if the cancellation occurs less than 15 days before the scheduled arrival date. If the tenant fails to make contact within 24 hours of the scheduled arrival date specified in the contract, the contract becomes void and the owner is free to re-let the property. The deposit is also retained by the owner, who will claim the balance of the rental amount.
  • If the stay is cut short, the rental fee remains the property of the owner. No refund or reduction in rent will be granted.

Article 6. Cancellation by the owner

The owner shall refund the amount of the deposit received to the tenant.

Article 7. Payment of the balance

The tenant shall pay the rental balance 8 days before taking possession of the premises.

Article 8. Arrival

Check-in is between 5:00 PM and 8:00 PM.

The tenant must give their arrival time by email 48 hours before arrival, and must arrive on the specified day and at the stated time. In the event of a late or delayed arrival, the tenant must notify the owner.

Article 9. Departure

The holiday homes must be vacated by 3:00 PM on the day of departure. You are asked to leave the premises as clean as possible and to return any equipment provided to its designated place.

Article 10. Security deposit

On the tenant's arrival, the owner requires a security deposit of 50% of the rental price. After the joint inspection of the premises on departure, this deposit will be refunded, less any costs incurred to restore the premises if damage is noted.

In the event of an early departure* that prevents inspection of the premises on the day the tenant leaves, the owner will return the security deposit within one week, less any costs incurred to restore the premises if damage is noted.

* Departure before the time agreed at check-in.

An inventory is drawn up jointly and signed by the tenant and the owner (or their representative) on arrival at and on departure from the rental property. This inventory is the sole reference in the event of a dispute about the condition of the premises.

The cleanliness of the rental property on the tenant's arrival must be recorded in the inspection report. The tenant is responsible for cleaning the premises during the rental period.

Article 11. Use of the premises

The tenant must ensure the peaceful enjoyment of the rental property and use it in accordance with its intended purpose.

Vehicles are prohibited in the courtyard.

For security reasons, the exterior of the site is under video surveillance.

Lock the doors when you leave and keep the keys with you. A fee of €50 applies in the event of lost keys.

Cleaning is included, but this does not exempt you from leaving the accommodation tidy: dishes washed, surfaces cleared and bins emptied.

Article 12. Capacity

This contract is established for a maximum capacity of:

36 people in total, across the Gîte du Teinturier and the Gîte du Magasin.

If the number of tenants exceeds the capacity of the accommodation, the owner may refuse the additional persons.

Article 13. Notification of gatherings

Birthdays or other private events. The tenant is required to:

  • notify the owner of any gathering before arrival, stating the number of attendees;
  • comply with safety and noise regulations, and any other instructions given by the owner regarding the event;
  • notify their own insurer of the gathering.

The owner reserves the right to authorise or refuse the gathering. The owner may also halt a previously authorised gathering if deemed necessary.

Article 14. Smoking

Smoking is prohibited inside the holiday rentals.

Article 15. Body of water

The body of water on the estate is unsupervised, and swimming is prohibited. Fishing in the pond is permitted from sunrise to sunset.

Article 16. Forest walks

Walking or jogging in the forest is permitted only with the owner's consent.

Tenants must respect the local flora and fauna, keep their pets on a leash and clean up after them.

Tenants must respect the work of the foresters, farmers and beekeepers operating on the estate.

Article 17. Pets

The tenant may not stay with a pet unless the owner has given express prior consent. If the tenant fails to comply with this clause, the owner will refuse to allow pets.

Article 18. Insurance

The tenant is liable for any damage caused by their actions. They are advised to take out holiday rental insurance to cover these risks.

Article 19. Utility charges

The price includes the cost of electricity and water consumed.

Article 20. Disputes

Any complaint about the condition of the premises or the accuracy of the property description at the time of rental must be submitted to the owner within 48 hours of arrival.

Any other complaint about the stay must be sent by letter to the owner within 8 days; the owner will endeavour to reach an amicable settlement.

These general terms and conditions are governed by French law. In the event of a dispute, and failing an amicable resolution, the competent court is the one with jurisdiction over the service provider's registered office, unless otherwise provided by law.

Article 21. Liability

The service provider undertakes to use all necessary means to ensure the proper performance of the service. The service provider shall not be held liable in the event of force majeure, external disruptions or any event beyond its control.

Article 22. Personal data protection

The data collected is used exclusively for the administrative and commercial management of the services. The client has the right to access, rectify and delete their data.